Returns can be sent back within 7 days of receipt, must never been used and all items returned in new condition. All returned packages must be insured. As for the returning right items for a refund: all returned items are subject to a 25% restocking fee. Buyers are always responsible for the shipping charges.
We only accept exchanges for new and never used items with all accessories and packaging. Please return the items within 7 days of receipt. All return packages must be insured, exchanges will be sent out within 5-7 days once the return has been received. Buyers are always responsible for the shipping charges.
1. Although we provide 100% hassle free return policy , considering the time and money it requires, we surely appreciate if you can make all your questions and concerns clear before placing your ' order.
2. Please contact our customer service through mailbox first to obtain the return address.
3. We will not be responsible for the lose if the returned packages get lost during the shipment; original post office receipt must be kept to claim the compensation.
Solve your problem
If you have any questions, please feel free to Kontakt. We will process your request or complaint, respond as quickly as possible.